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Privacy Policy
Last Updated: November 3, 2025
OLK9 STERLING, LLC, doing business as Off Leash K9 Training, Loudoun County (referred to as “Company,” “we,” “us,” or “our”), operates this website, sterlingdogtrainers.com, and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information you voluntarily provide when you:
- Submit a contact form
- Sign up for SMS notifications
- Purchase dog training services through our site
This may include:
- Name
- Phone number
- Email address
- Billing and shipping address (for purchases)
- Payment details (via PayPal, Affirm, or other secure payment processors)
- Dog-related service preferences
- Location or IP-based data
- Website usage data (via cookies, analytics tools, and browser storage)
Note: We do not use payment or physical address information for marketing purposes.
2. How We Use Your Information
We use your information to:
- Provide services and respond to inquiries
- Send SMS and email updates
- Process orders and payments
- Improve website functionality, performance, and marketing effectiveness
- Comply with legal and regulatory requirements
3. SMS Messaging
By providing your mobile number, you consent to receive text messages from OLK9 STERLING, LLC doing business as Off Leash K9 Training, Loudoun County regarding our services, promotions, and scheduling. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP.
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Analytics and Advertising
We use Google Analytics and Google Ads to understand how visitors use our website and to measure the effectiveness of our advertising. These tools may use cookies or similar technologies to collect information about how visitors interact with our site (such as pages visited, links clicked, and time spent on pages). This data helps us improve the user experience and reach people interested in our training services.
We also use local browser storage to temporarily save campaign information (such as ad click identifiers and UTM parameters) to help attribute form submissions and measure advertising performance. This data is stored on your device and is not shared with any third parties.
You can learn how Google uses this information by visiting: https://policies.google.com/technologies/ads
You can adjust your browser settings to refuse cookies or delete existing ones. You can also opt out of Google’s use of cookies by visiting: https://adssettings.google.com/
5. Data Security
We use industry-standard security practices including:
- Secure hosting environments
- SSL encryption
- Access controls and authentication
- Regular system monitoring
While no system is 100% secure, we strive to protect your data using best practices and commercially reasonable safeguards.
6. Your Rights and Choices
You may contact us at any time to:
- Access or update your personal information
- Opt out of SMS or email communications
- Request data deletion, where legally permitted
Email: [email protected]
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for the latest information on our privacy practices.
9. Contact Us
OLK9 STERLING, LLC
dba Off Leash K9 Training, Loudoun County
22034 Shaw Road, Sterling, VA 20164, United States
Email: [email protected]
Phone: (571) 583-5884